Privacy Policy

Prince Catering Consultants Limited


 Prince catering Consultants Limited respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website princecateringconsultants.co.uk when you make an enquiry regarding our services from us and tell you about your privacy rights and how the law protects you.

It is important that you read this Policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your personal data. This Policy supplements the other policies and is not intended to override them.


1. IMPORTANT INFORMATION AND WHO WE ARE

Prince Catering Consultants Limited, a company registered in England and Wales with number 12251113, whose registered address is at  32 Chestnut way, Bidford-on-Avon,Alcester, B50 4GF details of which can be found in the published statutory accounts of Prince Catering Consultants Limited, available from Companies House. This Policy is issued on behalf of Prince Catering Consultants Limited so when we mention,“we”, “us” or “our” in this Policy we are referring to the relevant company Prince Catering Consultants Limited responsible for your personal data when you engage with us.

For the purposes of data protection laws, Prince Catering Consultants Limited is the data controller and is responsible for your personal data.


Changes to the Policy and your duty to inform us of changes

Amendments and updates to this Policy may be made from time to time. Any revisions will be posted on the Website and where appropriate notified to you by email, so you will always be aware of what personal data we collect and how we use that personal data. Please review the Website regularly so that you are aware of any changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.


2. THE PERSONAL DATA WE COLLECT ABOUT YOU

Personal data, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymised data).


Information you give to us, we will collect personal data from you when you:

  • E-mail or telephone us with an enquiry about our services;
  • Enter into a contract with us where we will provide you with services;
  • Engage with us through social media.

This personal data may include your title, first name, surname, date of birth, email address, telephone number, home address, passwords, bank details,


Information we collect about you

We may also collect information through your use and browsing of the Website including the internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Website.


If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.


3. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to and in accordance with the purpose for which it was collected. Most commonly, we will use your personal data in the following circumstances:

  • where we need to perform the contract we are about to enter into or have entered into with you;
  • where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
  • where we need to comply with a legal or regulatory obligation;
  • where you have provided your consent.

We may use your personal data in the provision and administration of the services that you have requested and/or to respond to your queries. Where you don’t provide us with certain information we may be unable to provide you with the services requested.

We may also use your personal data to meet our legal obligations, to deal with any complaints and for the enforcement of our terms and conditions.

We may use your personal data for our legitimate business interests which include security purposes, improvements to our Website, improvements to our solutions and services and for general marketing purposes. We will not do so though where our interests are outweighed by your interests, rights and freedoms.


Purposes for which we will use your personal data

We plan to use your personal data to:

  • Respond to your enquiry about our services;
  • Carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.


Change of purpose

If we need to use your personal data for purpose unrelated to the original one we collected your personal data for, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with this Policy where this is required or permitted by law.


4. DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data in the following circumstances:

  • within the Company;
  • With any member of our Company, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006;
  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others;
  • Analytics and search engine providers that assist us in the improvement and optimization of our Website;
  • Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you;
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Policy;
  • We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.


5. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


7. DATA RETENTION

By law we have to keep basic information about our customers (including first name, surname, username, date of birth, gender, title, marital status, address, email address, and telephone number for six years after you cease being customers for tax purposes.


8. DATA STORAGE

Personal data you provide to Prince Catering Consultants Limited is stored on our servers and third party servers. We take measures to ensure that any third parties hosting our Website and other services have adequate security measures in place to protect personal data.


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